Azure Empress Kada

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At JAALIKA, every product undergoes stringent quality checks. However, if your piece arrives damaged or defective, we offer a Refund or Exchange, subject to the following:

• No returns/exchanges unless the product is damaged.
• Claims must be made within 48 hours of receiving the order.
• You must provide a clear unpacking video highlighting the damage. 
• Email the video and details to jaalikabysaloni@gmail.com

Please note:

• All JAALIKA pieces are handcrafted in small batches, so minor variations in finish or size are natural and part of the piece’s uniqueness.
• Actual product colours may vary slightly from website images due to differences in screen displays and visual settings.

For more details, refer to our full Terms of Service.

Our collections at Jaalika by Saloni feature the unique beauty of brass and silver, often with an intentional oxidised finish to highlight intricate details and a vintage charm. Please note that specific care instructions may vary slightly depending on the materials and techniques used for each piece. We encourage you to always read the "Materials and Care" section provided under each individual product description before making a purchase for the most accurate guidance.

However, these general guidelines will help you preserve the beauty of your Jaalika jewellery:

Storage:

• Guard Against Moisture: Humidity is the primary culprit for tarnishing and can lead to a blue-green patina on brass. Always store your jewellery in a dry, cool environment. Avoid damp areas like bathrooms.
• Dedicated Space: Use a soft-lined jewellery box or a pouch for each piece. This prevents scratches and minimizes exposure to air, which contributes to tarnish. Consider using anti-tarnish pouches or cloths for an extra layer of protection, especially for silver.
• Sunlight Sensitivity: Avoid prolonged exposure to direct sunlight, as it can cause discoloration over time, particularly for certain finishes.

Cleaning:

• Gentle Wipe: After each wear, gently wipe your jewellery with a clean, dry, soft cloth to remove any oils, dust, or fingerprints.
• Avoid Harsh Chemicals: Never use abrasive cleaners, bleach, or harsh chemicals on your Jaalika jewellery. These can damage the intentional oxidised finish and the metal itself, leading to irreversible discoloration or corrosion.Things to Avoid: Water Exposure: Remove your jewellery before swimming, bathing, showering, or engaging in activities that may expose it to water, especially salty or chlorinated water. Brass is particularly susceptible to tarnishing when wet. Cosmetics First: Apply perfumes, hairspray, lotions, and other beauty products before putting on your jewellery. The chemicals in these products can react with the metal and cause tarnishing or corrosion over time. Rough Handling: Treat your handcrafted pieces with care. Avoid rough handling, impacts, or situations that could cause scratches, dents, or damage to delicate elements. Regarding the Oxidised Finish: The intentional oxidised finish on many of our brass and silver pieces is a deliberate artistic choice, designed to enhance the intricate details and create a unique, aged aesthetic. This finish will naturally evolve over time, and slight changes in its appearance are part of the inherent character of the piece and not considered a defect.
• Our Commitment to You: At Jaalika by Saloni, we meticulously handcraft each piece with passion and attention to detail. Due to the artisanal nature of our work, slight variations in colour, texture, and design may occur, making your Jaalika treasure truly unique.

We handcraft every JAALIKA piece with intention, care, and time. The estimated delivery time for each product is mentioned on its respective product detail page.

Shipping Charges:

• Domestic (India): Flat rate of INR 150
• International: Shipping fee varies by location, up to INR 3000

Taxes & Duties:

• Within India: All prices include taxes and duties.
• Outside India: Customs duties and local taxes are to be paid by the customer upon delivery, directly to the shipping partner. These vary by destination country and local regulations.

Dispatch Timelines:

• Domestic Orders: Usually shipped within 4-7 working days
• International Orders: Usually shipped within 14-21 working days

Please note: Delivery timelines begin from the date of Order Confirmation.